Community Services

Hospital

The nearest Hospital, including an Accident and Emergency Department, is St Mary’s Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Switchboard: 01983 822099

Website: https://www.iow.nhs.uk/Homepage/

For non-emergency health advice call 111

Police

Call 999 for emergencies.

Call 101 for non-emergencies.

Details of the Cowes Neighbourhood Police Team are available at: 

https://www.police.uk/pu/your-area/hampshire-constabulary/cowes/

Fire Brigade

Details for contacting the Isle of Wight Fire and Rescue Service are available at:

https://www.iow.gov.uk/Residents/fire-and-rescue-service/Fire-and-Rescue-Service/About-us2

To contact the Ambulance, Police or Fire Brigade in an emergency, ring 999. Ring 101 for non-emergencies

Dr’s – Cowes Medical Centre

200 Newport Road, Cowes PO31 7ER

Telephone: 01983 295251

Appointments: 01983 294902

Website: http://www.cowesmedicalcentre.co.uk/

Pharmacies

Jhoots Pharmacy

200 Newport Road, Cowes PO31 7ER

Telephone: 01983 294467

Website: JHOOTS PHARMACY – NHS (www.nhs.uk)

Day Lewis Pharmacy

7 High St, Cowes PO31 7SA

Telephone: 01983 293011

Website: https://www.daylewis.co.uk/

Mobile Banks

NatWest mobile bank visits Cowes at the IW Community Club, Park Road PO31 7NP on the following day and time: Mondays: 10.00 – 11.30

Post Office

Post Office services are available in Cowes at the following location:

The Co-operative Food Supermarket, 155 Mill Hill Road, Cowes, PO31 7EL.  Details of opening hours are available at:

https://stores.thesouthernco-operative.co.uk/isle-of-wight/cowes/155-mill-hill-road.html?utm_source=Yext-GMB-Listing&utm_medium=Local-SEO&utm_campaign=Yext&utm_content=Southern-Co-op-Cowes-Mill-Hill-Road

Post Office Search: https://www.postoffice.co.uk/branch-finder/

Dentists

At https://www.dentistnearme.uk, patients can easily search for and locate registered dentist offices in their area. 

Miscellaneous

Age UK (IW) – Advice on benefits/grants and handyman service – the number is 01983 525282; website: https://www.ageuk.org.uk/isleofwight/ Cowes Town Council has signed up to the Age Friendly Island Charter and the Digital Friendly Island Pledge.

Alzheimer’s Cafe – Parklands Resource Centre, Park Road, Cowes PO31 7LZ. Open 0900 – 1630 Monday – Friday. Phone: 01983 220200

Butterflies Bereavement information can be found at:

https://www.cowestowncouncil.org.uk/wp/wp-content/uploads/2020/04/Butterfly-Bereavement-IOW-A4-POSTER.png

Citizens Advice can be contacted on 0344 411 1444; website: https://www.citizensadviceiw.org.uk/

Cowes Library – the number is 01983 293341; website: https://www.iow.gov.uk/Council/OtherServices/Cowes-Library/Whats-new

Crimestoppers can be contacted on 0800 555 111; website: https://crimestoppers-uk.org/

CRUSE bereavement care – Free of charge personal support for bereaved people provided by trained volunteers. 

Tel: 01983 523030. Email: IsleofWightBranch@cruse.org.uk  Website: www.cruse.org.uk

Dogs Trust Canine Care Card Scheme will look after your canines in the event of you passing away, moving into a care home or receiving a life-changing diagnosis; free service for dog owners. Call Lisa Herbert on 01273 466971 or email: lisa.herbert@dogstrust.org.uk For more information or to apply, visit: https://www.cowestowncouncil.org.uk/wp/wp-content/uploads/2021/11/Dogs-Trust-Canine-Care-Card.pdf

Domestic Violence – Paragon offers support, advocacy, advice, guidance and information to women, men and children as victims or survivors of domestic abuse and for those people who cause harm to others in their relationships.. Telephone: 0800 234 6266; website: www.theyoutrust.org.uk

Electricity Emergency number to call is 0800 072 7282

Environment Agency can be contacted on 0800 807 060

Floodline number to call is 0345 988 118.

Flood Information Leaflethttps://www.cowestowncouncil.org.uk/wp/wp-content/uploads/2023/11/Flood-Leaflet-for-Website-November-2023.pdf

Foodbank number to call is 01983 292040; website: https://isleofwight.foodbank.org.uk/

Gas Leaks number to call is 0800 111 999

Healthy Lifestyles Isle of Wight – commissioned by Isle of Wight council to provide a free stop smoking and weight management service to the community; website: www.healthylifestylesiow.co.uk; telephone: 01983 642369 / 0800 9991396

Homestart – support for families with young children – number to call is 01983 533357

Isle Find It – Community directory of services and events; website: https://islefindit.org.uk/

Isle of Wight Council – number for main switchboard is 01983 821000

Isle of Wight Volunteer Centre – Volunteering opportunities on the Isle of Wight. Website: https://iwvolunteer.org/

Island Roads – number to call is 01983 822440; website: https://islandroads.com/

IW Fire Service – Free home safety check – Please phone 01983 407075 or email fire.communitysafety@iow.gov.uk

Jigsaw Family Support – community based for everyone affected by family separation – Please phone 01983 639793 or email www.jigsawfamilysupport.com

Local Schools:

  • Cowes Primary School – the number is 01983 293261
  • Cowes Enterprise College – the number is 01983 203103
  • Gurnard Primary School – the number is 01983 295713
  • Lanesend Primary School – the number is 01983 293233

Member of Parliament for the Isle of Wight – Bob Seely MP can be contacted on 01983 220220; website: https://www.bobseely.org.uk/

Omega – The National Association for End of Life Care supports socially isolated people. Details of services offered are on the website: https://www.omega.uk.net/omega-staying-connected-in-later-life-p-1.htm

Pension Service – Pension Credit entitlement check – number to call is 0800 99 1234

Red Funnel Ferries – can be contacted on 02380 019192

Rail Enquiries – the number is 03457 484950

Samaritans – number to call is 01983 521234

SCAMS – Isle of Wight Against Scams Partnership (IWASP) – Current Scam details are available at: https://www.iow.gov.uk/Council/OtherServices/IWASP/Current-Scams.

Social Services (Adult) – number to call is 01983 814980

Social Services (Children) – number to call is 0300 300 0117

Southern Water number to call is 0330 303 0368

South West Advocacy Network (SWAN) have been commissioned by the Isle of Wight Council to deliver the Independent Health Complaints Advocacy (IHCA) service for the residents of the Isle of Wight from 1 April 2022. IHCA is a free, independent and confidential service to support people who want to complain about their NHS care or treatment.  This includes treatment in a private hospital or care home that is funded by the NHS. 

Do you find it hard to speak up for yourself and want to be confident when communicating your wishes? SWAN is also offering free self-advocacy training on a monthly basis for anyone who is interested in attending. The sessions last for 3 hours and are held at the Riverside Centre in Newport or virtually. Spaces are limited so please book early to avoid disappointment.

For more information, visit www.swanadvocacy.org.uk/iow or call the Advocacy Support Team on 03333 447928.

Storeroom (Furniture project) – number to call is 01983298679.

The Footprint Trust – An IW Charity offering free impartial guidance to help you reduce your home energy use and reduce your bills. For more information visit https://footprint-trust.co.uk/ or telephone 01983 822282.

Wight Sense – The Isle of Wight Council working with a local organisation, Sight for Wight now provides a new sensory support service for Islanders with sight and/or hearing loss. The new service is called Wight Sense and will provide specialist sensory support for local people including assessments, individual home-based visits, mobility training, practical help and advice and help for people to remain independent and confident in their daily lives. Anyone with a hearing impairment, visual impairment, or anyone who is deaf/blind or who has dual sensory loss may access the service. For more information, visit: www.wightsense.org.uk/ email: info@wightsense.org.uk or ring 01983 240222.

For details of the nearest Job Centre please visit: https://www.jobcentrejobs.co.uk/

For guidance on Universal Credit please visit: https://www.jobcentrenearme.com/universal-credit/ 

For details of Dogs Trust please visit: https://www.cowestowncouncil.org.uk/wp/wp-content/uploads/2019/07/DogsTrusts-CanineCareCard.jpg

For details of the Optio Voluntary Car Service please visit: https://islefindit.org.uk/item/optio-voluntary-car-service/

For details of the Bonfire Leaflet please visit: https://www.cowestowncouncil.org.uk/wp/wp-content/uploads/2014/08/Garden-Bonfires-Leaflet-Dec-2016.pdf

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