Coronavirus (Covid-19)

TOWN COUNCIL’S NEWSLETTER – To view the Town Council’s latest Newsletter, containing important contact information throughout the Coronavirus pandemic, please visit:

COWES TOWN COUNCIL OFFICE – The office is currently closed and the Clerks are working from home. This follows latest Government national measures issued on 22 September 2020 to address rising cases of coronavirus in England. Part of those measures relate to working from home. “To help contain the virus, office workers who can work effectively from home should do so over the winter.” Council meetings are being held as scheduled via Zoom. The Clerks can be contacted by email: or telephone: 01983 209022. Out of hours emergency number: 07502 444883.

LOCKDOWN HAS LIFTED – See the following graphic for current restrictions that have been lifted:

FREE COVID-19 HOME TESTING KITS FOR EVERYONE – Community testing sites across the Island will be distributing free coronavirus (COVID-19) home testing kits to anyone aged 16 and over from Monday 29 March. Twice weekly (rapid lateral flow) testing of people without coronavirus symptoms is important to help stop the virus from spreading.

Tests can be picked up from any of the council’s community testing sites in Ryde, Sandown, Newport, Yarmouth and Cowes, or from the Newclose County Cricket Ground testing site.

For more information, including opening times, visit or by calling (01983) 823660.

Workers with smartphones are advised to download the NHS COVID-19 app before they arrive for their test. The tests being used are called lateral flow tests. They do not require a laboratory to process and usually provide results within 30 minutes. The test involves taking a swab inside the nose and throat (tonsil), using a long cotton bud. People will do the swab themselves in a booth and the booths will be cleaned after each use. People will get their results by email or text. If they don’t have an email address or mobile phone they will be contacted on their landline. Businesses are being urged to encourage their staff to book twice weekly tests to help keep the Island safe.

Anyone with one or more of these symptoms – a high temperature, a new, continuous cough, or a loss or change to sense of smell or taste – should isolate and book a test at or by calling 119. Home testing kits are available at:

The testing site for people who are symptomatic is located at Newclose County Cricket Ground, Blackwater Road, Newport.

People with any symptoms of COVID-19 should immediately self-isolate and book a test at Newclose County Cricket Ground by calling 119 or via the government website.

CORONAVIRUS WEBPAGE – The IW Council has a dedicated webpage which will be updated regularly relating to the Coronavirus:

HELPLINE NUMBER – A helpline number is available to support the Island’s most vulnerable residents affected by the coronavirus (Covid-19) self-isolation measures. People who do not have a local network of friends or family to support them while they are self-isolating or social distancing can call (01983) 823600 (six days a week, times above.


‘We’re All Together’ Fund Now Open – The HIWCF ‘We’re All Together’ Fund is now open for grant applications from community groups, charities and voluntary organisations based in Hampshire, Isle of Wight, Portsmouth and Southampton. Grants will support projects and services that are helping local people impacted by the Covid-19 crisis and the funds will close on 4th May 2021.

Made By Sport – ‘Clubs In Crisis’ Fund – Offering vital funding for sports clubs and organisations across Hampshire, Isle of Wight, Portsmouth and Southampton to help them to continue bringing sport into young people’s lives, following the disruption caused by Covid-19. Find out more here:

RESTART GRANTS FOR ISLAND BUSINESSES TO GET UNDERWAY – Eligible Island businesses in certain sectors will soon receive government Restart Grants to provide support as coronavirus restrictions are eased. The Restart Grants for business ratepaying businesses were announced in the government budget of 3 March, and will begin from April. Island businesses which have previously received a government COVID-19 business support grant should automatically be paid via their existing details held by the council. However, the council is seeking further clarification from the government on exactly which previous COVID-19 business support grants and periods qualify.

Businesses which have not previously received a government COVID-19 business support grant, but which are eligible under the scheme, will be able to apply via a form which will be available soon on the council’s website at

The Restart Grant support is aimed at non-essential retail, hospitality, accommodation, leisure, personal care and gym businesses in England who receive a business rates bill.

The support will take the form of one-off grants via local councils:

  • Up to £6,000 to non-essential retail business premises, to help them reopen safely.
  • Up to £18,000 to hospitality, accommodation, leisure, personal care and gym business premises, which may open later under plans set out in the government roadmap and will be more impacted by restrictions when they do reopen.

Businesses must have been trading on 1 April 2021 to be eligible to receive funding under this scheme. For more information visit

COVID COMMUNITY FUND – This fund is now open for applications from 15 February 2021 until the 30 April 2021. Grants of up to £2,500 are being made available to town & parish councils, voluntary & community groups and charities. The funding is to help support those residents classed as Clinically Extremely Vulnerable (CEV) who are on the NHS Shielded Patients List and also other vulnerable residents. Funding is available to help residents access shopping & medication deliveries and receive basic support during the current period of national restrictions (lockdown). Please click on this link to see the list of medical conditions which defines clinically extremely vulnerable groups.

What can this fund be used for

Funding from this the grant is to support operational costs only. In accordance with government guidelines it cannot be used for the direct provision of food unless there are exceptional circumstances. Emergency food requirements should be directed through the Citizen’s Advice Help Through Crisis provision. Grant can be used to deliver the following for Clinically Extremely Vulnerable (CEV) and other vulnerable residents:

  • Wellbeing – social contact, providing reassurance, check-ins, vaccination appointment transport, welfare calls and suicide prevention etc
  • Practical needs – meal deliveries, shopping & medication deliveries, domestic tasks including dog walking, gardening, post office errands, personal care and home maintenance etc

Who is this Fund available to

Charities and not for profit organisations. Town and Parish Councils on the Isle of Wight can also apply. They must be responding to community wellbeing support and emergency shopping needs. Local groups with no bank account or Third Sector business status should seek to affiliate themselves with a local group or council. 

Who is this Fund Not available to

  • For-profit businesses

How much can be applied for

Groups and organisations can apply for a grant up to £2,500

Outline Principles of the Fund

Through the application process the group will be linked into the council’s Covid Community Response Cell. If the application is successful the group may be contacted to support residents that have called the council’s Covid Helpline (01983 823600) or those that have contacted a local community hub.

Reasonable operating costs and fuel used for support transport can be covered by the fund, subject to keeping travel logs and reimbursement of mileage to a maximum of 45p per mile (HMRC rate).

How to Apply

To make an application for your organisation please email  with the following details:

  • Name of the organisation
  • Address of the organisation
  • Name of the lead person
  • Contact telephone number
  • Amount of funding you wish to receive (up to £2,500)
  • Area covered for support by the community group
  • In 500 words – how the grant would be used to support clinically extremely vulnerable and other vulnerable residents including if possible evidence of demand

Terms and conditions will apply. Once your application has been approved you will be asked to sign the Terms of Funding Agreement. You will also be contacted for bank account details for payment.

GRANT AVAILABLE FOR ISLE OF WIGHT COMMUNITY GROUPS – Currently open offering grants to Isle of Wight charities, community groups and voluntary organisations, as below:

  • The John Swires 1989 Trust is offering grants of between £500 to £3,000 to help children and young people from disadvantaged and deprived backgrounds whose lives have been impacted by Covid-19, who have suffered domestic violence, are homeless, need support with their education or help with mental health problems. Closing date 26th February 2021.

1. When must I self-isolate?

You must stay at home and not leave your home for anything other than to get a test for ten days if:

  • you have symptoms of COVID-19;
  • you have had a test and are awaiting your COVID-19 test results;
  • you have been told by NHS Test and Trace that you’ve been in contact with a person with COVID-19;
  • someone you live with or someone in your support bubble has tested positive for COVID-19;
  • you are returning from a country that is not on the government’s travel corridor list.

COVID-19: guidance for households with possible coronavirus infection – GOV.UK (

2. COVID-19 symptoms

If you have any of these symptoms, please self-isolate and book a free test straight away:

  • A high temperature.
  • A new, continuous cough.
  • A loss or change to your sense of smell or taste.

3. Book a COVID-19 test

You can book a test online.

You can book a test via the NHS COVID-19 app on your mobile phone.

You can call 119 to book a test if you can’t get online.

Please do not travel on public transport or travel to the mainland to get a test.

100% BUSINESS RATE RELIEF FOR MANY ISLAND BUSINESSES – Island business ratepayers in the retail, hospitality and leisure sectors, are being sent revised bills taking account of the government’s 100 per cent expanded retail discount scheme. It means that most occupied businesses in these sectors will not have to pay any rates for 12 months under the scheme, as part of the government’s package of measures during the coronavirus pandemic. The discount scheme is separate from the grant funding that many businesses will have received, which has been restricted to properties below certain rateable values. Under the discount scheme, the total amount of government-funded relief available for each property for 2020/21 is 100 per cent of their bill, after mandatory reliefs and other discretionary reliefs have been applied. Any businesses with queries about their revised bill are asked to email

Details of the full package of government measures can be found on the government’s website at and via the council’s website at Any businesses with questions about the government package of measures are asked to email

NEW PARTNERSHIP WILL SUPPORT HARD-HIT ISLAND FAMILIES – The IW Council has teamed up with the Getaway Foundation to support hard-hit families struggling in the wake of the coronavirus (Covid-19) pandemic. The foundation was set up earlier this year to help families in poverty by providing holidays to help create happy memories. However, since the outbreak of Covid-19, it has provided grants and donations for vital school equipment to enable children to continue their learning from home during the crisis. Working with the council’s children’s services team, the foundation has assisted two special schools on the Island with Samsung tablets, cases and vouchers, and has pledged to support more schools in the days and weeks to come. For more information on the foundation, visit

IW COUNCIL COMMUNITY ESSENTIAL SHOPPING AND DELIVERY FUND – Charities and voluntary groups leading the fightback against coronavirus (Covid-19) can now access two financial support funds launched by the IW Council. The Third Sector Lifeline (TSL) and the Community Essential Shopping and Delivery (CESD) funds have been set up to get money out to where it’s needed as quickly as possible. The TSL fund offers loans of up to £30,000 to help not-for-profit organisations and community interest companies ‘bridge the gap’ while they wait for government funding through schemes such as furlough.

The fund also offers grant aid to help towards operating costs incurred by charities working on the Covid-19 frontline. Through the new CESD fund, the IW Council aims to support the army of volunteers delivering essential shopping and medical supplies to vulnerable Islanders. This fund of up to £5,000 is being made available to community groups in the form of loans and grants to enable them to support residents by advancing monies to pay for and deliver essential shopping. Residents will be expected to repay the costs of the shopping to the community group. For more information about the funds, including eligibility and how to apply, visit

You can book a postal test if you need to.

APPLICATIONS FOR LOCKDOWN BUSINESS GRANTS ARE NOW LIVE ON IW COUNCIL WEBSITE – Island businesses eligible for government grant support under the latest national lockdown can now apply via the IW Council’s website. The application forms and details of the grant help can be accessed via:

Under the national lockdown there are rolling payments and top up grants for eligible ratepaying businesses in certain categories. Some businesses may also qualify for grant support relating to the brief period around Christmas when the Island was under Tier 3 and then Tier 4 restrictions. There is also support for ‘wet’ led pubs for late December. In addition, the council is offering government-funded discretionary grant help to businesses which may fall outside these schemes, and has created a Winter Business Support Grant scheme. The grant schemes for which businesses can apply are as follows:

  • Rolling grant payments (from 5 January 2021) – These are 28 day rolling payments ranging from £1,334 to £3,000 depending on rateable value for eligible ratepaying businesses in certain categories (non-essential retail, hospitality venues, accommodation, leisure and sports facilities, entertainment venues, animal attractions, indoor attractions at venues, personal care facilities, community centres and halls).
  • One-off top-up  grants (from 5 January 2021) – These range from £4,000 to £9,000 depending on rateable value, and are for eligible ratepaying businesses in certain categories (retail, hospitality and leisure sectors), which are legally required to close under the current lockdown, and which cannot operate effectively remotely.
  • Local Restrictions Support Grant (LRSG) – This scheme relates to grants that are available to eligible ratepaying businesses for the period during the earlier local Tier 3 and Tier 4 restrictions on the Island around Christmas and the new year.
  • Winter Business Support Grant (WBSG) – The council has created this scheme as an extension of the previous Additional Restrictions Grant (ARG) scheme, which operated for the previous November lockdown. This discretionary scheme will support businesses severely impacted by the lockdown, including those in the supply chain and not eligible for national lockdown or LRSG support.
  • Christmas support payments for ‘wet’ led pubs – If your pub was in Tier 3 between 2 December 2020 and 29 December 2020 you may be eligible for a one off payment of £1,000. Island pubs were in Tier 3 from 26 December.

COVID-19 ACTION CARDS NOW AVAILABLE TO HELP THE ISLAND FIGHT THE VIRUS – A series of quick-reference ‘action cards’ is now available for hotels, campsites, tourist attractions, shops, restaurants and other Isle of Wight work places to use in the event of a coronavirus (Covid-19) outbreak. The cards provide key steps to help people quickly identify, report and respond to one or more confirmed cases of Covid-19 in their business, setting or organisation. Sixteen cards have been released in the initial tranche with more planned in the future. The action cards, which are designed to be printed or downloaded to keep on hand, provide details of how and who people should contact if they suspect a coronavirus outbreak in their work place or setting. In addition, they give clear guidance on how individual settings can help prevent the infection by applying existing guidance on:

  • social distancing;
  • sticking to the risk-assessed safe working advice;
  • cleaning hands regularly;
  • disinfecting objects, surfaces and common touch points; and 
  • cohorting the workforce and minimising contacts outside of the household.

The action cards are available here for download.

IW COUNCIL PLAYGROUNDS – Families are being urged to stay alert while children are using playground equipment and observe social distancing rules. People are being urged to take notice of posters on display in all 25 council play parks reminding families of the current guidance to help keep everyone safe. These include:
• If you or anyone in your family are showing symptoms of Covid-19 do not enter the play area.
• Remember to socially distance from people who are outside your bubble.
• People are advised to wipe equipment before and after use — it is not possible for the council to clean the equipment on a regular basis.
• Wash or sanitise your hands before and after using the play area and try not to touch your face while playing.
• If the park is crowded do not enter if you cannot stay a safe distance from others.
• Refrain from eating and drinking in the play area.
People are also asked to dispose of their litter and dog waste in the the bins provided or take it home.
For latest guidance on social distancing, visit

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